The Acumatica ERP Consultant is responsible for defining SOP and training material for a customer in the distribution and agriculture industry. The idea person has experience in the food industry with background in sales and distribution and can help to determine operational objectives, gather information from business units’ stakeholders and review user documentation and training courses on the product functionality and create user manuals for Acumatica ERP. Work with upper management to establish and implement best practices for the ERP and construct workflow charts and diagrams, study system capabilities, and write specifications.  

·      Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications while serving as primary liaison between external stakeholders like Customers, Partners, ISVs, and Internal stakeholders like developers, testers, and product managers

·      Construct workflow charts and diagrams, study system capabilities, and write specifications

·      Lead the definition of SOPs and training material for Acumatica ERP, establish best practices and create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training.

·      Analyze business scenarios and requirements for production, engineering, material requirements planning (MRP), and Advanced Planning and Scheduling (APS), design computer programs, and recommend automated system controls and protocols to solve organizational information issues.

·      Identify project milestones, phases, and elements, and keep the team within the timeline and budget while maintaining automated system protocols by writing and updating procedures.

·      Gather business and technical requirements and create process maps and user test plans while serving as an internal subject matter expert on the designated deployed solutions across multiple business units.

·      Document required data from end-users to evaluate objectives, goals, and scope in addition to reviewing user documentation and training courses on the product functionality.

·      Provide and document detailed functional specifications with use cases, mockups, UML Diagrams, and other process flows, determine operational objectives, gather information, and evaluate output requirements and formats.

·      Keep leadership informed of key issues that may impact project completion, budget, or other results.

·      Monitor and evaluate the training outcomes to measure user satisfaction, knowledge retention, skill acquisition, and performance improvement.

·      Bachelor’s Degree required

·      Bilingual in English & Spanish is a plus (verbal, written)

·      Must be able to occasionally travel to Puerto Rico site to introduce system

·      4+ years’ experience working with ACUMATICA ERP sales and distribution solutions for the food industry is required (data analytics/reporting, accounting, A/R, A/P, Inventory, WMS, IT Ops, Application Integration and SOPs)

·      Ability to evaluate business scenarios and requirements for production, engineering, material requirements planning (MRP), and Advanced Planning and Scheduling (APS)

·      Must have experience managing 3rd party vendors

·      Ability to gather business requirements from different stakeholders, analyze, design according to the product's principle, and write a detailed functional specification with use cases, mockups, UML Diagrams, and other process flows

·      Must have experience creating end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training to staff members