'/>
The Cervantes Group

Mobile Application Owner

Role description

The Mobile App Owner will play a pivotal role in managing code releases, monitoring mobile application platform health, troubleshooting technical incidents when needed and working with IT Product's DevOps engineer teams and Service Managers to the platform's release management, production stability and suitable technical performance. This highly technical role is responsible for understanding, influencing and enabling the business strategy by deploying the relevant digital technologies. The role is accountable to the Sr. Tech Lead of their Digital workstream, with specific focus on Mobile capabilities across Sales and Service. Deliver and maintain capabilities to enhance customer experience and satisfaction is key. The ideal person has a strong technical engineering background within Android and iOS environments and exceptional leadership to drive the success of Digital initiatives.

Job Duties & Responsibilities:

  • Collaborate closely with Digital Product Managers to design and implement customer-centric experiences, aligning them with overarching business strategies.
  • Be accountable to the Sr. Tech Lead for the Digital workstream, concentrating on Mobile capabilities within Sales and Service, Payments division and support the implementation of the solutions that DevOps Engineers design.
  • Drive the delivery and maintenance of capabilities to elevate customer experience and satisfaction, ensuring they align with the digital transformation vision.
  • Foster robust relationships with Digital Product Managers and Owners, promoting customer satisfaction and facilitating growth.
  • Review code packages, manage technical incidents, offer application and production environment troubleshooting and work with cross-functional teams to close the communication gaps between technology and business teams. 
  • Enable build of automated deployments and automate the code release processes implementing specific automation tasks.
  • Implement changes within AWS platform to continuously deploy and integrate new solutions and perform system upgrades; and complete fixes within the production environment.
  • Act as a liaison between business and IT leaders, local Technology teams, corporate development teams,  and vendors, steering delivery, decision-making, and mitigating risks and issues.
  • Ensure implementation of all necessary risk and security measures for the Digital Channels workstream within Agile Delivery workstream structure.

Requirements:

  •  Bachelor’s degree is required
  • Must be bilingual in English & Spanish (written, verbal)
  • 5+ years’ of experience, demonstrating a substantial technical background in banking or financial servicing specifically within digital payment solutions
  • 3-5+ years’ experience within SW Engineering (C++, Java, Objective-C, Swift, and/or JavaScript)
  • 1-2+ years’ experience with AWS, Azure or Google Cloud environments
  • Understanding of 3rd party API definition, development, and integration
  • Proven experience advancing the use of CI/CD using tools like Figma, Confluence, JIRA, Jenkins
  • Proven track record in building, defining, and evolving Digital technical stack definitions to support capabilities in Financial Services or regulated spaces


Empleos recomendados

The Cervantes Group

Business Analyst, Risk

16 de Mayo del 2024
Remoto
Jornada Completa

The Business Analyst will be working within the Risk Management division to provide an understanding of the regulatory environment and how the risks of the products and services offered are viewed by the Second Line of Defense and regulators. This person will be facilitating Business Line awareness of and adherence to risk frameworks, policies, and standards and issue validation while continuously monitoring all sources of risk existing within the Business Line and externally. The ideal person can understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks.


Job Duties:

·        Drive Risk Culture throughout organization ensuring awareness in the Business Line of risk frameworks, policies and standards while working with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data.

·        Work with internal teams to gain an in-depth understanding of existing risks, causes, severity rating, controls and remediation.

·        Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, issue validation, etc., reporting and escalating exceptions to Business Line corrective actions.

·        Continuously monitor all sources of risk existing within the Business Line and externally while engaging in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line.

·        Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks.

·        Monitor risk profile to maintain tolerance within Risk Appetite.

·        Draft and execute test procedures to assess operating effectiveness of controls.

·        Obtain, examine and analyze records from various systems, reports, operating practices, and documentation for compliance with bank policies, regulatory compliance and adherence to appropriate procedures by communicating with Business partners across the Bank.

·        Ensure proper utilization of bank policies and line of business procedures.

·        Performs control evaluations (both control design and control performance assessments) through collaboration with various stakeholders while influencing parties towards strategic goals.


Education & Requirements:

·        Bachelor’s Degree is required

·        Strong oral and written communication skills (English and Spanish) and the ability to summarize and present complex information and issues succinctly for the required target audience is a must

·        2+ years’ in IT Risk Management, Internal Controls, IT Auditing is required

·        Previous experience testing controls ensuring compliance with Regulations, Corporate Standards, and Corporate Policy within automated environments

·        Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services

·        Must have banking experience (retail banking and risk management)

 

Plus:

·        Previous experience within IT Audits is a plus


The Cervantes Group

test

15 de Mayo del 2024
León
Otro

test

C3 S.A. Inc

Vice President of Talent Acquisition, Global Operations

15 de Mayo del 2024
Mexico City
Otro


C3 S.A. Inc

Software Develloper

15 de Mayo del 2024
Remoto
Otro