The System Administrator will perform a variety of technical tasks in the area of computer systems and networks. Develops and maintains all systems, applications, security, and network configurations. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users. This position has responsibility for the analysis of hardware and software in a distributed networking environment utilizing accepted network management and monitoring software and systems. This position deals with moderate to advanced levels of technical systems and assists the hospital in achieving cost effective objectives through state-of-the-art technologies. Prepare program documentation and procedures. Perform other duties as assigned.

· Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation

· Implements customer specified benchtop computing design and processes

· Administers and assures connectivity of customer s Windows based platform

· Conduct and maintain inventories of client systems

· Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers

· Manage On-boarding, retirement, and relocation of equipment

· Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.

· Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner

· Ensures adherence to client s corporate policies through periodic reporting and compliance programs

· Acts as the technical support contact for instrument vendor

· Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams

· Provides technical support for new system validations and change management efforts

· Create and maintain a physical inventory of lab equipment, PC s, software, and any other information specified by the client

· Submit weekly Engineer reports to the team lead by COB on the last business day of the week

· Acts as client Liaison for software/hardware related inquiries

· Participate in client team meetings

· Potential on-call support with stipend/shift differential for after-hours work

· Support multiple clients and projects

· Bachelor s Degree and 2 years of industry experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems. OR

· Associate's degree and 4 years of industry technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.

Five (5) years' experience as a technician in the computer networking field, within the last two (2) years, including maintaining and administering data and voice networks. Familiar with standard concepts, practices, and procedures within a particular field. Working knowledge and experience with Microsoft operating systems, systems security management practices and HP hardware.